Help

Plain answers, no waiting

The questions tenants and property managers ask us most often, answered in the time it takes to read them.

Getting started, in five quiet minutes

How to register, pick a plan, add your first property, and invite your first tenant. No phone call required at any step.

Billing, charges, and what your subscription pays for

How subscriptions are billed, when they renew, what cancellation does, and what happens if a payment fails.

Security, in plain English

How we protect your data, how we secure access, and what happens when something goes wrong. The serious version, written like a person.

Access codes: the long answer to a short question

How codes are issued, how long they last, who can issue what, and what to do if a code does not work at the gate.