How do I buy power without the bank queue?
2 min readUpdated 25 Aug 2026For renters, owners and managers
Short answer
Enter your meter number, check the name that comes back is yours, choose an amount and pay. The token arrives in the app and stays there, so the one you bought last month is still findable when you need to prove it.
Who are you?
Parts of this page change for renters, owners and managers
The longer version
- 1Enter your meter number.
- 2Check the name that comes back.This is the step people skip, and it is the one that matters. A wrong digit sends your money to a stranger meter, and nobody can pull it back.
- 3Choose the amount.
- 4Pay, and the token appears.
Every purchase stays in your history with its date, its amount and its token. That is the record you want in January when you are working out what the flat actually costs to run.
Check the meter name every time, even on a meter you have topped up before. It takes two seconds and it is the only part of this that cannot be undone.
I rent here
Without the Resident plan, a handling fee is added and shown before you confirm. On the plan there is no fee.
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