Field Notes
Playbooks4 min read

Visitor codes that actually work at the gate

JKJarakey·4 min read·Updated Apr 2026

The point of a visitor code is the part where the gate man does not have to make a phone call. Most of the systems on the market promise this and break the moment 4G dies. Jarakey was tested in places where 4G dies often, so the code works the way the gate man expects it to.

How a tenant sends a code

  • Open the resident app. Tap Visitor.
  • Pick a duration. Five minutes for a delivery. One hour for a friend. A full day for a tradesperson.
  • Add a name (optional, helpful at the gate).
  • Share the code by text, WhatsApp, or screenshot. It also exists as a QR.

How the gate verifies

The security app on the gate device scans or types the code. Jarakey returns valid or invalid in under a second. If the network is down, the gate device still recognises codes issued in the last 24 hours from its local cache. The visitor enters. The code goes inactive. The log writes itself.

How a property manager uses it

  • See the gate’s feed live. Filter by unit, by purpose (visitor, delivery, contractor), by time.
  • Issue staff passes that last as long as the staff member’s contract.
  • Issue inspection codes that mint a single-use entry for a prospect, expire on use, and tie back to the inspection record.
  • Pull the month’s gate analytics for the AGM in two clicks.

The codes you cannot mint

Tenants cannot issue unlimited codes. That privilege belongs to property managers, by design. Long-running passes for staff, contractors, and recurring tradespeople are explicitly a manager-tier action because they touch the gate’s trust model. Tenants stay in the visitor lane, which is where the volume actually lives.

Make the gate stop ringing your phone.

Turn on visitor codes